Effective Date: July 24, 2026
Version update: Modified the description of related personal information processing.
Welcome to Cachup! Cachup is developed and operated by HEYTAP PTE. LTD. and its affiliates (collectively, "we", "us" or "our", registered address: 138 Market Street #15-03 CapitaGreen, Singapore 048946) to provide users ("you") with an AI Agent-based news aggregation service.
When you use our mobile application and other related products and services, we may collect and use your personal information. In this Cachup Personal Information Protection Policy (the "Policy"), "personal information" or "personal data" refers to any information that can identify a natural person, either alone or in combination with other information.
This Policy explains how we process your personal information, the purposes for which we collect, use and disclose your personal information when you use Cachup, your rights in relation to your personal information, and the security measures we take to protect personal information.
Please read this Policy carefully before using Cachup to understand how we collect, use and protect your personal information. By tapping "Agree" to enable Cachup, you acknowledge that you have fully and clearly understood the information collection and use practices described below, as well as the rights available to you.
This Policy will help you understand the following:
The information we collect depends on the features/services you actually use, the environment in which you interact with us, and the choices you make, including your privacy settings and the features/services you use. Due to differences in launch countries/regions, system/application versions, and application installation/download conditions on devices, the features/services provided by this application may vary. Therefore, the features/services actually provided by this application, as well as the corresponding personal information processing and permission requests/calls, are subject to the final actual product.
Please note that you are not required to provide personal information to us. However, if the personal information you choose not to provide is necessary for the relevant services provided by this application, we may be unable to provide those services to you or respond to or resolve the issues you encounter. We collect personal information to operate more efficiently and provide you with the best user experience. Below, we set out in detail the types of personal information we may collect, and the reasons and purposes for which we collect and use such personal information.
The channels through which we collect personal information include:
For the avoidance of doubt and to inform you transparently about personal information processing, please note that where the following sections expressly state that relevant personal information is stored only locally, such personal information will be collected and processed only locally on your device terminal, will not be uploaded to our servers, and will not be governed by this Policy.
Please note that if you provide personal information of another person, you must ensure that you have obtained authorization from the relevant personal information subject.
You need to log in to Cachup with your Google account to use various features. During account login authentication, we need to collect your Google account name (nickname), account avatar and email address. We will generate a Cachup account for you based on your Google account. You can view it in the User Center in the upper-right corner.
After you first authorize and enter Cachup, you can view the tracking instances we recommend on the "Updates" page and the "Discover" page. When you are interested in an instance and choose to track it, you need to complete your first login with your Google account so that we can subsequently record your tracking history and related interest preferences. You can tap the "New Track" button at the bottom of the page to enter the onboarding process. During this process, we will ask you questions to quickly understand the topic areas you are interested in, and collect the interest tags you select (such as the fields that Tracks should follow, focus areas, and content you customize and enter), to help you create personalized Tracks and recommend personalized content. You can remove them by tapping "Track avatar -> Settings", or remove AI Tracks on the "Me -> My Tracks" page.
You can view data generated during your use of Cachup on the "Me" page, including "My Tracks", "Likes", "Saves", "History" and other information. We will collect the above data to show you content updates for "My Tracks", record your preference feedback on content, maintain and statistically display your like history list, maintain your favorite content list, and make it convenient for you to review it under "Me -> Likes".
When providing you with customized tracking feeds (Home), personalized greetings and "Briefing" content, we provide personalized recommendation services to display and recommend information content that is more relevant to you and more likely to interest you.
Before you log in to your account, we will collect and analyze your device identifier, device information (device model, system version, network status), application usage information (such as application usage duration and frequency), IP address and system region. After you log in to your account, we will additionally collect your usage information and behavior information on Cachup (including browsing and click data, followed Tracks, likes/dislikes, favorites and other interaction history), and interest tags. Through automated analysis and calculation of the above information, we generate your personalized features and profile tags, and use the calculation results to select content from the candidate information pool that users may be more interested in for push delivery. At the same time, we will provide real-time feedback to the recommendation model based on your browsing behavior during your use of this application, continuously adjusting and optimizing recommendation results to better provide users with quality content. You can remove AI Tracks by tapping "Track avatar -> Settings" or "Me -> My Tracks" to adjust the content recommended and displayed to you.
Your feedback is very important in helping us improve our products/services. You may proactively submit feedback through "Feedback" in news articles, "Feedback" displayed after long-pressing a card, or the in-app feedback panel "Me -> Feedback". We collect the positive/negative tags you select and your text/image feedback content to improve Cachup's product features and user experience. You can view the records you submitted and their processing progress through "My Feedback".
When you use the benefit code feature, we will generate an exclusive benefit code for your account. This benefit code will be associated with your user ID in our backend system to identify the sharing, use and claiming relationships of the benefit code, and to grant corresponding points rewards to relevant users when the activity rules are met.
After other users register and complete points accumulation actions through your benefit code, we may record the benefit code, the sharer's user ID, the user's user ID, the benefit code usage relationship, usage time, points issuance status and related operation logs. We use this information only to complete benefit claiming, points settlement, activity statistics, risk control, prevention of cheating or abuse, and handling of user inquiries and disputes.
You may choose whether to share your benefit code. The benefit code itself will not directly display your user ID, but it will be associated with your account in our system. After other users use your benefit code, we will establish association records between the sharer and the user to the extent necessary to complete reward issuance and activity management.
When you use our services, we collect certain event tracking information so that we can understand the scale of active users of our product, the usage of product features, and formulate corresponding product strategies, optimize our products and services, and provide a smoother and higher-quality user experience. This also helps detect and prevent potential security threats, and safeguard the normal operation of products/services and the security of your personal information. Such event tracking information includes but is not limited to:
(1) Definition of Cookies
A Cookie is a small file or mechanism used by website servers to store and retrieve information on your computer, mobile phone or other local terminal device when you log in to a website or browse online content, for the purpose of collecting, identifying and storing information about your access to and use of this product. It usually contains identifiers, site names and some numbers and characters ("Cookies"). Our websites, online services, interactive applications, emails and advertisements may use Cookies and other similar technologies, such as pixel tags and web beacons.
(2) How We Use Cookies
When you use Cachup, we may obtain the dwell time of the current browsing page through Cookies or similar technologies, so as to understand indicators such as latency and lag when users use the page, and continuously optimize the user-friendliness of the website to provide you with a better service experience. If you choose to disable Cookies or similar technologies, this may affect your use of certain website features, but will not affect your use of other features. These Cookies cannot track individual users personally.
(3) How to Manage Cookies
You can manage or delete certain categories of tracking technologies according to your preferences. Specifically, you can change your browser settings so that the browser on your device terminal does not accept Cookies from our website, thereby disabling some or all Cookies and other similar tracking technologies. In addition, you can send a "Do Not Track" request to this application through the "Do Not Track" option in your browser. For more information about Cookies, please refer to the help menu in your device browser, the documentation provided with your device, or www.allaboutcookies.org.
The Cookies currently used are necessary Cookies and will automatically expire after 5 minutes.
Google account login authentication: When you use your Google account to log in to Cachup, we receive your basic profile information (name, email address and avatar) through Google Sign-In OAuth 2.0 authentication. For information about how Google processes your personal information, please refer to Google's corresponding privacy policy.
We will retain your personal information for the shortest period necessary for the purpose of providing products/services as required by laws and regulations. At the end of any storage period or when other conditions for deletion are met, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.
If we cease operating some or all of our products or services for special reasons, we will promptly notify you and stop the collection and processing of personal information related to the relevant products or services, and delete or anonymize the personal information we hold that is related to such products or services, unless otherwise provided by laws and regulations. Specifically:
Cachup has integrated Google account authentication services. To ensure account security and consistency of account verification, when you successfully delete your Cachup account or Google account, we will delete or anonymize all relevant personal information under the Cachup account system (including account information and other personal information associated with the account), unless otherwise provided by laws and regulations. Please be aware that account deletion is irreversible. After you delete your account, we will no longer be able to provide Cachup account-related services to you.
As a company operating globally, we provide products or services through resources and servers around the world. To ensure service effectiveness (for example, processing speed), and without violating local data protection laws, we will store users' personal data according to the mobile phone sales region and configured location. Our data centers are located in France, the United States, Singapore, India and Indonesia. This means that your personal information may be transferred to jurisdictions outside the country/region where you use the products or services, or accessed from those jurisdictions.
You understand that risks may differ under different data protection laws. In such cases, we will take measures to ensure that the data we collect is processed in accordance with this Policy and applicable legal requirements, and that your personal information receives protection equivalent to that in the country/region where you use the products or services. For example, we may request your consent to cross-border transfer of personal information, or implement security measures such as encryption, de-identification, and signing necessary data transfer/sharing agreements with data recipients before cross-border data transfers.
As required by law, your personal information may be shared from time to time with the companies or organizations described below (for example, our affiliates and strategic partners for the joint provision of products or services). We will require third parties, by agreement or other appropriate measures, to take appropriate confidentiality and security measures when processing personal information.
(1) Affiliates: To facilitate our provision of services to you, your personal information may be shared with our affiliates. We will only share necessary personal information. If we or our affiliates change the purposes for which personal information is used and processed, we will obtain your authorization and consent again.
(2) Authorized partners: Only for the purposes stated in this Policy, some of our services will be provided by authorized partners. We may share certain personal information about you with partners to provide services to you and improve user experience. Our current partners mainly include:
Google account capability support: When you use your Google account to log in to Cachup, Google will share your basic profile information (name, email address and avatar) with us through Google Sign-In OAuth 2.0 to provide Google Sign-In account login authentication services.
AI Track third-party large model capability support: AI Track-related artificial intelligence services are supported by third-party large models.
We will use the large language model (LLM) inference services provided by Google Gemini to support NLP tasks for AI Track, such as news content generation, translation, summarization and review. To implement the above capabilities, we will entrust the AI large model to process your Cachup account ID and user usage records (tracks, likes, saves, history, etc.).
(3) Other organizations involved in mergers, acquisitions or bankruptcy liquidation: In the event of a merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require that company or organization to seek your authorization and consent again. If no transfer of personal information is involved, we will fully inform you and delete or anonymize all personal information under our control.
(4) Any entity that you authorize us to disclose your personal information to;
(5) Special disclosures where required by law or in emergency circumstances: For example, when we are required to respond to subpoenas or other legal processes, litigation or mandatory requests from government authorities, we may disclose your personal information if we believe that such disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
The security of your personal information is very important to us. We take appropriate technical, administrative and physical security measures designed to protect your personal information against unauthorized access, theft, leakage, modification or loss, including:
However, please note that although we take reasonable measures to protect your information, no website, Internet transmission, computer system or wireless connection is absolutely secure. After a personal information security incident occurs, we will promptly take measures in accordance with the requirements of relevant laws and regulations. Where required, we will inform you of the security incident in an appropriate manner. Where it is difficult to notify the relevant personal information subjects, we will issue a notice in a commercially reasonable and effective manner. At the same time, we will regularly review our security measures to consider available new technologies and methods.
We respect your rights in relation to your personal information and are committed to protecting your control over your personal information. To this end, we provide you with various ways to make privacy settings and manage personal information more securely and conveniently, thereby protecting the security of your personal information. Please note that operation settings may differ among different models, operating systems and versions of product software. In addition, we may adjust operation settings to optimize your user experience. Therefore, the management paths below are for reference only. If you have any questions about the methods and channels for exercising relevant rights, you may contact us through the methods disclosed in the "Contact Us" section of this Policy. Your rights in relation to your personal information are as follows:
We inform you of how we process and protect your personal information by publishing this Policy. We are committed to ensuring transparency in the use of your information. You can understand the collection and use of your personal information by regularly reviewing this Policy, receiving emails and SMS messages explaining updates to the Personal Information Protection Policy, and contacting us through the methods disclosed in this Personal Information Protection Policy.
You can view it in the application by going to "Me -> About Cachup -> Privacy Policy".
You can directly query or access your personal information in Cachup to understand the collection and use of your personal information.
For example: You can view your Google account information (nickname and avatar) on the "Me" page, view all Tracks you follow under "Me -> My Tracks", view your like records under "Me -> Likes", and view your favorite records under "Me -> Saves".
When you find that the personal information about you that we process is incorrect or incomplete, you have the right to request that we correct or supplement it.
For example:
You may choose to delete certain personal information you provide to us. Specifically:
Each business feature requires some basic personal information in order to be completed (see the "How We Collect and Use Your Personal Information" section of this Policy). You can change the scope of personal information that you authorize us to continue collecting or withdraw your authorization by deleting information, turning off device permission settings, changing relevant product or feature settings pages, deleting your account, and other means. Specifically:
You have the right to request that we provide you with a copy of the personal information you have provided, or transfer the aforementioned copy of personal information to a third party designated by you. You can contact us through the contact information listed in the "Contact Us" section of this Policy. Subject to compliance with relevant laws and regulations, we will provide it in a timely manner.
You have the right to contact us and make a complaint through the methods disclosed in the "Contact Us" section.
You have the right to lodge a complaint with the competent regulatory authority or file a lawsuit with a court of competent jurisdiction at any time regarding personal information protection issues. However, we would like the opportunity to address your concerns and issues before you contact the authorities, so please contact us directly first.
Some features/services of Cachup may contain links to third-party websites, products and services. This Policy does not apply to such third-party websites, products and services. For example, when you jump to a third-party news website through a source link in a Cachup content card, the privacy practices of that third-party website will be governed by its own privacy policy.
Please note that before you access the relevant features/services of these third-party website operators/third-party service providers through Cachup's jump feature, you should carefully read their separate Personal Information Protection Policies and relevant terms.
We attach great importance to our obligations and responsibilities for protecting children's personal information, strive to create a healthy online environment for children, and provide special protection for children. We regard any person under the age of 18 (or the equivalent minimum age for full legal capacity in the relevant jurisdiction) as a child. Cachup is primarily intended for adult users and is not directed at children. We do not directly provide services to children. If a user is determined by Google to be a minor, we will restrict the user's use of this application in accordance with Google Play's relevant policies, including but not limited to: the user may be unable to search for or download this application on Google Play. We understand that Google Play may not be able to block all minor users who have not declared that they are under 18 years old. Therefore, we still recommend that minors and their guardians carefully read this Policy before using this application and stop using this application when necessary.
According to applicable laws and regulations, if you are a child, you must obtain the consent of your parents or other guardians before using this application, and be sure to carefully read this Policy together with your parents or other guardians. If you are a guardian of a child, you must carefully read this Policy before helping the child use this application. Children may not use this application without the consent of their parents or other guardians.
We will not actively collect, store, use, transfer or disclose children's personal information, nor will we use children's personal information for marketing purposes. If you are a child, or a parent or other guardian of a child, or if you otherwise discover that the information we process may include children's personal information, please contact us using the contact information provided in this Policy, and we will try to delete the relevant data as soon as possible.
We reserve the right to update or modify this Privacy Policy from time to time. For material changes to the Personal Information Protection Policy, we will send you a notification in an appropriate manner (for example, publishing an update notice in the application, updating the "Updated Date" at the top of this Policy), and we will indicate the latest update date at the beginning of this Personal Information Protection Policy.
The latest version of this Personal Information Protection Policy applies to our processing activities involving your personal information, and this Personal Information Protection Policy takes effect from the date of update.
If you have any questions about this Policy or personal information protection matters, or if you have any suggestions or complaints, you may contact us through the following methods or contact our Data Protection Officer. We will complete identity verification and response processing within the period required by local laws and regulations. Taking into account the complexity and number of individual requests and the feasibility of technical implementation, this period may be extended when necessary.
Platform for exercising rights of personal information subjects: https://brand.heytap.com/en/privacy-feedback.html
Or please separately refer to https://brand.heytap.com/en/privacy/contact-person.html to learn whether there is a local Data Protection Officer, representative or contact person in your country/region.
Partner Name: Google LLC
Function/Service Provided: Google Sign-In account login authentication
Personal Information Shared with the Partner: Authentication interaction information based on the OAuth 2.0 protocol (account identifier, authentication token)
Partner's Personal Information Protection Policy: https://policies.google.com/privacy
Partner Name: Google LLC
Function/Service Provided: Large language model (LLM) inference services provided through the Google Cloud Vertex AI platform for NLP tasks such as news content generation, translation, summarization, review and personalized recommendation.
Personal Information Shared with the Partner: Cachup account ID (not the direct Google account), user usage records (tracks, likes, saves, history, etc.)
Partner's Personal Information Protection Policy: https://policies.google.com/privacy